Terms and Conditions


PRODUCTS & CONTENT

 All The Plant People content, products and prices on this website are subject to change without notice at any time. We acknowledge that each plant is individual and we cannot control for the plants to be exactly the same as the plant pictured. We strive to ensure that the plants are of the same size, quality and standard as the plant depicted and is one of our promises to you as our customer. We provide our best efforts to control our quality and can confidently deliver you a plant that is of the same standard as the one depicted.  

This website is protected by copyright, trademark, trade dress and other relevant laws. The site and its contents are owned by The Plant People and all other trademarks appearing on the site are also subsequently owned by The Plant People. You agree to not display or use The Plant People's trademarks without express permission. 


SHIPPING & DELIVERY LIMITATIONS

When an order is placed, it will be shipped to the address designated by the purchaser provided that the shipping address is compliant with relevant shipping restrictions detailed on this website. All purchases are made pursuant to a shipping contract. Therefore, risk of loss or title of items passes to you as the purchaser upon delivery of items to the carrier. You are responsible for lost and/or damaged shipments and will file the claim with the carrier company directly. The Plant People are not responsible for the payment of re-shipping. The Plant People are not responsible for damage to plants, pots and boxes during shipping. We will hand pack your plant and/or pots in accordance with our shipping and handling detailed on this website with the utmost of care.

 

USE OF WEBSITE, MATERIALS & SOCIAL MEDIA

The website, its design and all text including social media platforms is the property of The Plant People and may not be used without direct permission from the owners of the content. If you wish to use any material on this website, please email hello@theplantpoeple.com.au. You may not change, modify or distribute any materials on this website for commercial or industry use. You are responsible for keeping the password to your account confidential. You accept all responsibility for purchases made under your account. 


COMMENTS, FEEDBACK AND SUBMISSIONS.

Any comments, feedback, suggestions, submissions remain the property of The Plant People and the company is not responsible for maintaining comments in confidence, pay to users compensations for comments and respond to any user comments. When you submit a comment, you hold the responsibility that your comment does not violate any third party. You are solely responsible for the comments you submit.