you need to
know about

our shipping


Christmas Period Dispatch Closure: 

Our dispatch will be closed from Tuesday 24th December to Friday 3rd January with orders over this period to be dispatched on Monday 6th January. If you have any queries, please contact us at hello@theplantpeople.com.au. 

Pre-Christmas delivery cut off dates!

To ensure your plant arrives in time for Christmas morning, please take note of our couriers cut off dates for your location:

Closed – Bendigo, Geelong, Melbourne, Canberra, Sydney, Cairns and Townsville

Friday 20 December – Gold Coast and Sunshine Coast

Sunday 22 December - Brisbane

If your location isn’t listed, please email us hello@theplantpeople.com.au so we can help you further.

How much is shipping?

FREE, my friend! Who said there was no such thing as a free lunch (or shipping, in this case!)?

When can I expect my order?

The processing time depends on several things: the type of order, the type of plant, and when you place it. We try to limit the plant's time in the box as much as possible in order to ensure it arrives happy and healthy.

Our orders are shipped Monday through Thursday to make sure your new babies don’t get stuck in a mailroom over the weekend! 

Our courier shipping service takes 1-5 business days to arrive, depending on location. Please note shipping timeframes can differ during busy holiday seasons.

Where do you ship?

Due to Australian Quarantine Laws we currently only ship to QLD, NSW, VIC, ACT and SA.

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